Privacy Policy

Last updated: March 2026

At Chaotic Connections, your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe when you visit our website (chaoticconnections.com) or make a purchase from our Etsy shop (ChaoticConnectionsNW).

1. Information We Collect

When you browse our website or make a purchase, we may collect the following types of information:

• Contact information — your name and email address (when you make a purchase or sign up for our email list)
• Order information — details about what you purchased and when
• Device and browsing data — your IP address, browser type, and pages visited (collected automatically by Shopify and standard web analytics tools)
• Email engagement data — whether you open or click links in our emails (collected via Klaviyo, our email platform)

We do not collect or store payment information. All payment processing is handled securely by Shopify or Etsy.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send your digital download files and order confirmations
• Respond to your questions or support requests
• Send occasional emails about new products, free resources, or promotions (only if you've opted in)
• Improve our website and product offerings

We will never sell your personal information to third parties.

3. Email Communications

If you sign up for our email list, you'll receive updates about new printables, activity ideas, and occasional promotions. You can unsubscribe at any time using the link at the bottom of any email — no hard feelings!

If you make a purchase, you may receive transactional emails related to your order. These are not marketing emails and are required to complete your purchase.

4. Third-Party Services

We use a small number of trusted third-party tools to run our shop. These services may have access to limited personal data as needed to perform their functions:

• Shopify — our website and storefront platform
• Etsy — our secondary marketplace
• Klaviyo — our email marketing platform
• Google Analytics — website traffic and behavior analytics

Each of these services operates under their own privacy policies. We encourage you to review them if you have specific concerns.

5. Cookies

Our website uses cookies — small text files stored on your device — to help the site function properly, remember your preferences, and analyze traffic. By using our website, you consent to the use of cookies.

You can adjust your browser settings to refuse cookies, though some features of the site may not function correctly as a result.

6. Children's Privacy

While our products are designed for young children, our website and services are intended for adults (parents, caregivers, and educators). We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us and we will promptly remove it.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you'd like your information removed from our records, please contact us directly.

8. Your Rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you. To make a request, please reach out to us using the contact information below and we'll respond as quickly as we can.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The most current version will always be posted on this page with an updated date at the top.